Shared Services Enablement
Our Shared Services Enablement offering helps companies achieve operational efficiencies through shared services - capitalizing on standardization, leveraging ERP & other niche technology, realizing workforce efficiencies, and operating as business/service to groups within the company. Our services include:
- Assess and discuss opportunities for shared services in finance, HR, IT, and other functions
- Develop a comprehensive strategy for developing shared services
- Lead operating model design workshops with key stakeholders
- Incorporate leading practices in the overall shared services operating model design
- Evaluate and apply enabling technology to automate processes & achieve efficiencies
- Design a new organization to align with the end-state operating model
- Identify operating model performance measurements
- Develop service level agreements between the shared services entity and the businesses
- Develop a change management program including communications, training, and organizational enablement
- Develop communications and training content
- Plan, prepare, and coordinate the transition to shared services
- Work with shared service and business leaders to refine & optimize the shared services model
- Manage internal and external stakeholder expectations
- Prepare executive statuses
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